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Need Workplace Help?
In the workplace you may be required to undertake many different literacy and numeracy tasks, such as:
Reading: ► forms e.g. job sheets, order forms, service schedules, time sheets, leave forms
► safety signs, symbols, abbreviations, part numbers, service stickers, product labels ► charts, tables, graphs, diagrams e.g. for vehicle specifications, wiring diagrams ► maps, plans e.g. site plan drawings, building plans ► memos, company notices, emails, service and repair instructions, health & safety brochures ► manuals e.g. vehicle repair, apprenticeship training manuals ► contracts e.g. employment, building ► legal documents & regulations e.g. re building standards, health & safety, hazardous substances ► write short notes, job cards, instructions for others, list supplies/parts required
► fill in forms e.g. tax code forms, time sheets, health & safety incident/accident report forms
► draw diagrams or sketches to clarify information
► keep a diary of jobs/work completed
► write assessment answers for apprenticeship assignment work and theory assessments
► listen to verbal instructions from supervisor/manager
► ask questions to ensure you understand information ► listen to customers requests ► explain to customers/clients what work has been carried out ► order equipment or materials from suppliers ► communicate with co-workers ► answer oral questions during apprenticeship assessments ► use whole numbers, decimals, fractions, percentages, ratios
► select and use sensible units and tools to measure: – length, quantity, time, temperature, pressure, capacity, volume, money etc
► use correct formulas to calculate areas and volumes
► convert units within the metric system & between measurement systems ► convert measurements from plans by interpreting scale ratios ► calculate quantity of materials needed to complete a job ► estimate quantities required and time needed to carry out a job ► accurately record the time taken to complete a job ► recognise geometric shapes – triangle, square, rectangle, circle, cube, cylinder, cone, pyramid ► recognise geometric concepts e.g. straight, square, parallel, flat, round, perpendicular ► measure angles accurately and recognise common angles eg 15,30, 45,90 degrees ► calculate money amounts accurately and give correct change ► use a computer to:
– word process letters, quotes, and other documents
– produce invoices
– make appointments – look up supplier websites for information on parts or materials – download information from the internet – send emails – do internet banking – create/update spreadsheets – consult electronic manuals ► use electronic equipment for diagnosing faults, measuring, checking levels etc
Our tutors are able to assist you to improve your confidence and skills in any of the above areas. Contact us to talk about your needs and how we can help you. |
What Others Say“If I see a new book, I now feel confident enough to buy it and sit down and read it. Whereas before I couldn't read it, let alone pronounce the words, I now have a love and passion to discover new words ... I don't give up. Reading is the key knowledge to everything" Michael 
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